Transform ITSM self-service with private generative AI
With OpenAI ChatGPT™, large language models (LLMs) got their iPhone moment. Now, everyone can experience the power of LLMs and understand their usefulness in our everyday lives. The hype around LLMs...
View ArticleUnleashing Synergy: OpenText SMAX now integrates with OpenText Core
When you think of improving operational excellence in ITSM, do you only consider reducing time-to-repair (TTR), increasing first-call-resolution (FCR) or lowering ticket volumes? If yes, then you are...
View ArticleRedefine level 1 support – from HR to IT, R&D, finance, facilities,...
The burden on service desk agents remains high, caused by high ticket volumes and manual methods needed to resolve them. Virtual agents (chatbots) based on natural language processing (NLP) and...
View ArticleSupercharge your supply chain management with GenAI
In the fast-paced world of supply chain management operations, enabling rapid and informed decisions is crucial. If time is money, then how much does it cost you to: Get up to speed with a new tool?...
View ArticleWhat’s new in Business Network
The Olympic Games 2024 in Paris – the grand celebration of human athleticism, determination, and the occasional synchronized swimming routine that makes me question the laws of physics – will end in a...
View ArticlePlace your bets: the future of supply chains at OpenText World 2024
Las Vegas is a city built on bets, where every decision carries a risk, but with the right strategy, rewards can be transformative. This November 19-21, OpenText World 2024 will bring that same spirit...
View ArticleWhat’s new in OpenText™ Aviator IoT 24.3
The Internet of Things (IoT) is transforming industries, and at OpenText, we've been at the forefront of this evolution. Today, we are excited to introduce OpenText Aviator IoT 24.3, the latest...
View ArticleWhat’s new in OpenText™ Aviator IoT 24.3
The Internet of Things (IoT) is transforming industries, and at OpenText, we've been at the forefront of this evolution. Today, we are excited to introduce OpenText Aviator IoT 24.3, the latest...
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